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How
do I purchase iMaintenance Solutions?
The
process is simple and we offer many options. You can choose
the one that is most comfortable to you.
Online:
You will be able to order iMaintenance Solutions online
shortly. In the meantime...
By
phone: We will walk you through the sale process by
phone and confirm your receipt by e-mail. Call us toll
free at (866) 415-0600.
E-mail:
Send us an email at info@track-it-systems.com
What happens after I purchase iMaintenance
Solutions software?
The
complete process is described under Implementation
Process.
How
do I start using iMaintenance Solutions?
Once
you have purchased iMaintenance Solutions, we will direct
you to our Technical
Support Representative to step you through the process
of connecting to our server. You will be given a login user name
and a temporary password (which you can change once you
are in the system).
It's
as simple as that. No extra equipment. With iMaintenance
Solutions and an Internet connection you will have 24/7/365
accessibility to your company data.
What if I want to upgrade to more
units?
Call
us. Toll free at (866) 415-0600. E-mail us. info@track-it-systems.com.
Our goal is to provide you world-class customer service
from beginning to end.
Visit
our Contact Us page for more
information.
What
about upgrades and updates?
Updates
and upgrades are outlined in our monthly subscription and support agreement that
will be provided to you. You will be notified of any updates
and upgrades before they are implemented. Some changes will
be visible; others will occur on the backend to enhance the operational
efficiency of the system.
Feedback
is tremendously valuable. Be a part of our team and let
us know how we can further improve our processes and/or
add new features.
How
do I get help after I've purchased iMaintenance Solutions?
Call
us. Toll free at (866) 415-0600. E-mail us. info@track-it-systems.com. Our goal is to provide you world-class customer service
from beginning to end.
Does
Track-iT Systems offer a guarantee?
Yes.
We offer a 30-day money back guarantee on the license fee. Data integration and monthly service fee's are non-refundable.
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